Items shipped from uvsastore.tictail.com can be returned within 7 days of receipt of shipment or in-person pickup. UVSA does not cover the cost of return shipping. Refunds will be processed once UVSA receives the returned items and payment will be issued within 7-10 business days.
Refund requests for any UVSA event registration will be honored up to 14 days prior to the start date of the event unless otherwise specified on the event page. UVSA events include, but are not limited to, leadership camps, banquets, and formals. For refunds related to Tet Festival events, admissions, contests, please visit tetfestival.org for details.
Charitable contributions to UVSA are non-refundable unless otherwise specified in the terms of a charitable contribution agreement.
Request a Return or Refund
To initiate a return or refund, please email firstname.lastname@example.org and include your order number or the event name in your subject line.
Refund Payment Method
UVSA will issue a refund depending on the original payment method:
- Credit Card (online or in-person) – Refund to your credit card
- Check or Cash – Refund with check to be picked up at the UVSA Office or mailed to shipping address